Success as world’s first dedicated global BPO accreditation marks first year
The first independent accreditation for the BPO sector, launched by GBPO Solutions in 2025, has completed its first year with over 20 partnerships and hundreds more expected. Founded by industry expert David Neale, the accreditation aims to assure companies in sectors like utilities and healthcare that their BPO partners are credible and trustworthy. This initiative addresses the growing demand for transparency and independent validation in outsourcing, with 94% of companies reportedly more like
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