New research underlines importance of accredited BPO providers
Following the release of new research, a leading industry expert has called on BPO providers to be more transparent to help potential customers understand the complexity of the sector. David Neale, founder of accreditation specialist GBPO Solutions, raised concerns after latest industry research showed that 75% of those looking for an outsourcing partner are failing to buy into BPO sales teams. The findings, released by industry analysts Ryan Strategic Advisory, also highlight that 94% of compan
























